Q. What if my new instrument arrives broken?
A. A new instrument will be shipped right away to replace the broken one.
Q. What if I need service during or after the warranty period?

A. We will pick up the instrument within 48 hours and service it.
Q. Do you calibrate audiometers and tympanometers?

A. We calibrate over 1200 units per year. Eastern Acoustics is the largest calibration facility in New Jersey.
Q. Is Eastern Acoustics Co. factory authorized?

A. Yes, many other companies selling equipment are third party sellers and are not authorized and therefore cannot honor the warranty.
Q. Is your recording paper compatible with the instruments on your list?

A. Absolutely, our paper is guaranteed to fit and perform as good or better, if not, it may be returned for a full refund.
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1889-97 Route 9 * Toms River, NJ 08755 * 732.240.2977 * 800.513.1165 * Fax:732.240.1979

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